Consumer Protection - Publications
ACE Publications
- ACE Consumer Protection Act Proposal - February 1, 2021
- Bank Cards: Users Beware!
- Dealing with Collection Agencies
- The Funeral, Burial and Cremation Services Act
- The National Do No Call List for Telemarketers
- Protecting Consumers in Energy Contracts
- Searching the "Consumer Beware" List
- Title Fraud
External Publications
Community Legal Education Ontario
- Credit repair
- Identity theft
- Motor vehicle repairs
- Online, telephone and mail-order shopping
- Payday loans
- Your credit report
Canada’s Office of Consumer Affairs
- Canadian Consumer Handbook
- Consumer Issues for Seniors – Consumer Information
- Consumer Issues for Seniors – Complaints
- Consumer Issues for Seniors – Banking
- Consumer Issues for Seniors – Housing
Ministry of Consumer Services
- Consumer Protection Survival Guide
- Contracts
- Gift Cards
- Estimates
- Home, Phone and Online Shopping
- Home Renovations
- Car Repair Shops
- Collection Agencies
- Protecting Your Identity
- Telemarketing Fraud
Many of these brochures are published on the Ministry’s website in different languages such as French, Italian, Chinese, Punjabi and Tamil.
These documents are in Portable Document Format (PDF). You will need Adobe Acrobat
Reader to view and print these publications. [Free Download]. If you are using a visual reader and cannot read PDF documents, please contact ACE for a hard copy of the document. 
